WipeSub

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WipeSub Terms of Service

Effective date: November 14, 2026　Last updated: November 14, 2026

Welcome to WipeSub ("the Service"), provided by CHENG, JUNG-YI as an individual ("the Operator", "we"). By downloading, installing or using the Service you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. The Service

The Service adds KTV-style word-by-word color-wipe subtitles to videos of you singing:

Subtitle timing is generated automatically and may be inaccurate. Check the content yourself before exporting or publishing.

2. Accounts

3. Credits and payment

  1. Free credits: a new account receives 3 free credits, once per Apple or Google account. They are not granted again after you delete your account and sign in again.
  2. Buying credits: credits are bought through in-app purchase on the Apple App Store or Google Play. Payment, receipts and refunds are handled by Apple or Google under their rules; we cannot issue refunds directly.
  3. How credits are used: 1 credit is used when a video's analysis succeeds; a failed analysis uses none. Later edits, single-line re-alignment, style changes and re-exports of the same video use no further credits. Each video can be up to 10 minutes long, and each video can be re-aligned line by line up to 60 times.
  4. Refunds: when Apple or Google approves a refund, the matching credits are removed from your account. If those credits were already used, your balance may go negative, and credits you buy later will offset it first.
  5. Nature of credits: credits can be used only in the Service, do not expire, have no cash value and cannot be transferred. When your account is deleted, any remaining credits end and are not refunded.
  6. Free vs paid videos: videos analysed with a free credit get a corner watermark, a lower export resolution and the default style only. Videos analysed with a paid credit have none of these limits. Free credits are used first and paid credits only after they run out, so your first 3 videos are free videos even if you have already bought credits; the app shows which kind each video will use before you submit it. Features and prices may change; changes do not affect credits you already hold.

4. Your content and rights

  1. The videos, audio and lyrics you upload or process in the app ("Your Content") remain yours or their original rights holders'.
  2. To provide the Service, you let us process Your Content only as needed to provide the Service, including uploading, analysing and returning results. This does not cover training models, advertising or sharing with third parties. Content in the cloud is deleted as described in the Privacy Policy.
  3. You must have the right to use Your Content. Lyrics and songs are usually protected by copyright. The Service does not provide, fetch or store lyrics; lyrics come from you. You are responsible for checking whether you may publish a video with lyric subtitles or use it commercially, and for obtaining any needed licences. You are responsible for any claims that Your Content infringes others' rights.
  4. The in-app "Search lyrics online" button only opens a search page; results come from third-party websites unrelated to us.

5. Prohibited conduct

You must not: - Upload or create content that is illegal, infringes others' rights, or is pornographic, violent or harassing. - Obtain or use credits improperly, for example by forging receipts, exploiting bugs, or registering many accounts to collect free credits. - Interfere with, attack, reverse-engineer or try to gain unauthorized access to the Service or its cloud systems, or call the Service at scale with automated tools. - Resell or rent the Service, or provide it to others as a service of your own.

We may suspend or end your account for violations and take legal action where needed.

6. Intellectual property

The Service's software, interface, and the WipeSub name and logo belong to the Operator or its licensors. Open-source components and fonts used in the Service are provided under their own licences, listed in the app. Except as these Terms allow, you may not copy, modify or distribute the Service.

7. Changes and interruptions

We may change, suspend or end part or all of the Service. We will announce material changes in advance in the app or on our website. We will work to restore service quickly after interruptions caused by maintenance, networks, or third-party services such as Apple, Google or cloud hosts.

8. Disclaimers and limitation of liability

  1. The Service is provided "as is". To the extent permitted by law, we do not guarantee that it will be uninterrupted or error-free, or that subtitle timing will be fully accurate.
  2. To the extent permitted by law, our total liability for any damage from your use of the Service is limited to the amount you actually paid for the Service in the 12 months before the damage occurred, except for damage caused by our intent or gross negligence.
  3. Nothing in this section limits rights you have under mandatory law, including Taiwan's Consumer Protection Act.

9. Apple and Google

If you downloaded the Service from the Apple App Store, these Terms are between you and the Operator, not Apple; Apple is not responsible for the Service. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You must also follow the App Store or Google Play usage rules.

10. Changes to these Terms

We may change these Terms and update the "Last updated" date. We will notify you in the app of material changes. If you keep using the Service after a change takes effect, you accept the updated Terms.

11. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of China (Taiwan). Disputes arising from these Terms or the Service are subject to the Taiwan Taipei District Court as the court of first instance, unless consumer protection law provides otherwise. These Terms are provided in Chinese and English; if they differ, the Chinese version prevails.

12. Contact

Operator: CHENG, JUNG-YI Email: contact@wipesub.com Website: https://wipesub.com